PAYMENT SECURITY

Shenzhen Magelei Electronic Technology Co., Ltd. is a registered company certified by the people’s Republic of China. Under the supervision of the state, you pay to our company’s account, which is safe and reliable.

CREDITCHINA.GOV.CN

Company account

Beneficiary: ShenZhen Magelei Electronic and Technology Co., Ltd
Beneficiary Address: 5th, 3#shichang Road, LeZhuJiao Village, BaoAn District, Shenzhen City
Beneficiary Bank Name: THE INDUSTRIAL AND COMMERCIAL BANK OF CHINA, SHENZHN BRANCH, HUAQING SUB -BRANCH
Beneficiary Bank Address: NO, 2074 SHENNAN ZHONG ROAD, SHENZHEN, CHINA
SWIFT CODE:ICBKCNBJSZN
Account: 4000022119900023180

SWIFT/BIC:DHBKHKHH
Account number:79969138795
Account name:XT-ShenZhen Magelei Electronic and Technology Co.,Ltd
Bank name:DBS Bank (Hong Kong) Limited Bank
Address:11th Floor, The Center, 99 Queen’s Road Central, Central, Hong Kong
Bank code:016
Branch code:478

Account name:ShenZhen Magelei Electronic and Technology Co.,Ltd 
Account number:lance@magelei.com 
Address:Guangdong Shenzhen 5F, No3 ShiChang Road,LeZhuJiao Village, XiXiang Street,Bao’An District 518026

Returns

Our products have gone through more quality inspection, so there are almost no defective products. But if you are unfortunate, we will have a refund plan.
Returned items must be in original packaging, including any accessories, manuals, and documentation.
Non-returnable items include items purchased through retailers and damaged products through customer mishandling.
To start the return process, please contact our Customer Support team. Please include the following information:

  • Order number
  • Proof of purchase
  • Video or photo of the faulty product (if applicable)
  • Complete delivery address
  • Contact telephone number

REFUNDS
Processed refunds are completed within 10 business days. Refunds will be issued based on your original form of payment.

REPLACEMENTS / EXCHANGES​

We make every attempt to provide you with a replacement product that is the same as the item purchased. However, Magelei reserves the right to provide you with a replacement product that is a product of a similar style or a substitute equivalent that may not be of the like kind (depending on availability). In the event we cannot provide you with the same product as a replacement, we will notify you immediately and ensure you agree with the replacement product. Customers are fully responsible for shipping and handling charges for exchanges, as well as the difference in cost of the products.

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Magelei is a professional OEM factory with mass customization capability, with 10 years of experience.

Leolei, the founder of magelei, is from the R & D Department of Panasonic China and he is very strict in product quality inspection.

Magelei is a certified supplier of Alibaba. There are three stores in Alibaba.com.

In 2020, Affected by covid-19, Many Chinese factories closed,Magelei has established a complete supply chain system.

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