A1: We are a manufacturer, established in 2012.

A2: Our factory is located in Bao’an District, Shenzhen City, Guangdong Province. You can fly to Shenzhen international airport and tell us your flight No. We’ll pick you up.

A3: Yes. We would be delighted to receive your sample order. You can test and preview our samples and experience our superior customer service.

A4: 6-24 months warranty, varying by product.

A5: By T/T (Bank transfer), Visa, Mastercard, PayPal, ApplePay, GooglePay, Online Transfer and etc. For orders above $10,000, 30% deposit is acceptable.

A6: Yes. Magelei provides ODM and OEM services to customers worldwide. Logo printing can be free of charge for mass production orders. We can develop and produce products according to your samples or technical drawings. Our products can be customized in terms of materials, appearance, technical specifications and branding according to your unique needs and preferences.

A7: Neutral packaging, simple polybag/box with OEM sticker, OEM bag, OEM blister or OEM gift box.

A8: Yes. The order status and product photos will be updated to you in time.

A9: For order quantities within 1000pcs, delivery can be arranged within 3-10 workdays after payment.

A10: EXW, FOB, CIF, DAP, DDP and etc. are all available. Please choose whichever works for you best.

A11: Magelei provides one-stop OEM/ODM solutions and tailored long-term support from concept to launch and beyond, according to your business needs and growth goals. We can also provide you with marketing images if you need.